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My Paddock Pool Sucks » Construction

Lost Prime

Sunday, July 13th, 2008

Today while checking the chemical levels I noticed the main filter was not working. I found that it had lost prime and was not moving any water. I manually primed the system to try and get it back up. I had to almost completely shut down the skimmer inputs to keep it primed. Anytime I opened the skimmers more than a little bit it sucked air and lost prime.

I also found another leak at the input to the filter and another at the return Jandy valve.
Unknown water was found on the pipe after the chlorinater, I have not found the source of that water.
The chlorinater is leaking at an o-ring where the electrical connects.
The ozone generator is not working.

Ready for Plaster

Tuesday, April 3rd, 2007

DSC00128East Valley Excavating came out and cleaned up the pool interior, readying it for plaster.

Allen Tile showed up to replace broken tiles, but none were replaced.
Prado called and said they would not be able to be out today to replace the broken tiles, but Allen tile was already here.
Prado has the plaster scheduled for tomorrow.

Tile Tally

Friday, March 30th, 2007

Prado and Sons stopped by to find out how many tiles needed to be replaced. They told me they plan on plastering Tuesday.

Removed more plaster

Monday, March 26th, 2007

Removed more plaster.

Continuing to remove the plaster

Saturday, March 24th, 2007

They are continuing to remove the plaster.

Chip Out

Friday, March 23rd, 2007

DSC00085Today they showed up and started to chip out the old plaster. They are removing all of the “perma-dirt” plaster. In some areas they have gone thru the gunite shell with the air hammers, also chipped and cracked a few tiles.

Waterfall Tiled

Wednesday, March 14th, 2007

D1219The face of the waterfall was tiled today.

Stopped by

Friday, February 9th, 2007

Kelly Sharp with Paddock Pools stopped by to look over the pool. He will let Debbie Moles know what he thinks and have her get back to me.

Pool Completed

Wednesday, April 26th, 2006

I met with Edward Ghiz, Debbie Moles, Bob and Chris from Poco Verde here. I tried to explain how the waterfall was supposed to look like. The one in their showroom has the waterfall set into a cantilever edge, hiding the sheer and lights from view. We looked over the pool and I explained the problems left to repair. Most all of the items had already been taken care of this week. All that is left is getting the fiber optics onto the remote, separating the color wheels for all the lights on the remote, fix the fiber optics falling out of the waterfall, and removing the white spacers on the wok pots. There is air getting into the filter system, causing it to loose prime, and he said they would fix that. One of the Jandy valves is malfunctioning also.
I showed him where the stucco on the face of the planter looked patched to me. Poco Verde offered to fix it but I refused, as they do not have a good track record with me on their repairs. Mr. Ghiz offered to have another contractor repair it and bill them the cost of the repair.
Mr. Ghiz said that the pool was complete and the rest is warranty work that they should have completed within a week.

Week 56:

Thursday, April 20th, 2006

Complaint filed with Arizona Registrar of Contractors.
On March 31, 2005 I contracted for a custom pool with Paddock Pools. It is now April 19, 2006 and they have yet to complete the pool.
I was forced to file a complaint with the R.O.C. on December 21, 2005 due to poor construction and they promised if I rescinded the complaint the pool would be completed shortly after February 15, 2006. I pulled the complaint and most of the items have been repaired.
Currently there are several items yet to finish.
1. Custom waterfall face stucco cracking. Many stucco patches to cover existing cracks. Stucco wall face looks poor, mismatched, and uneven.
2. Color wheels on main pool lighting not able to change separately by remote.
3. Fiber optic controller not on remote and color wheel not able to change separately by remote.
4. Gauge for waterfall pump not working. Explained – OK
5. Water leak at Jandy valve for one of the wok pot fountains.
6. Stains, paint and chips on pool deck.
7. Cleaning system not working correctly and plugged with construction material.
8. Fiber optic lines falling out of waterfall.
9. Wok pot water lines can be seen (pipes above nozzles)
10. Stains in pool plaster.
11. Concrete riser for wok pot # 3 not finished.
12. White spacers made from scrap pipe holding wok pots level. Needed?
Other problems keep arising as construction continues.

The pool was promised to be complete by April 19, 2006 by Edward Ghiz, Sr. Vice President, Construction Division.
I have a custom waterfall that has had to be rebuilt numerous times due to poor construction and was just refinished again this week. The waterfall face is just cosmetically poor due to mismatched stucco and with no cantilever edge to hide the sheer and fiber optics.
I feel the time it has taken to build this pool is way beyond a reasonable amount. I have made several concessions to try and expedite the work.

I would just like them to finish the work as promised with the quality and workmanship expected from Paddock Pools Construction Co.

DSC00262Ron with Paddock came out to start draining the pool. He also said that he would try and hide the pipes sticking out of the wok pots.
Paddock Pools, pool deck people came out to resurface the wok pot riser. He said he could texture it today and paint next week. Then when all the other work is done paint the entire deck and repair all the chips.

Diving Board

Saturday, April 15th, 2006

DSC00206They set the diving board and filled in the wok pot fiber optic cut.

Week 53: One Year and Counting

Friday, March 31st, 2006

Debbie Moles called and said that she set up a meeting for me at 12:30 with Scott Dilliam and possibly Gene from warranty. She said they plan to drain the pool on Tuesday so they can acid wash and re-grout the water line tile. I reminded her that in the town of Gilbert you need a permission to drain a pool. As per Gilbert from http://www.ci.gilbert.az.us/pw/pool-draining.cfm “The Town of Gilbert does not have a permitting process for swimming pool discharge. However, you still need to obtain approval by calling the Town of Gilbert Wastewater Section at (480) 503-6400.”
DSC00176The electricians came out and moved the ozone generator from the electrical conduit to the block wall where it will be more secure.
Scott Dilliam stopped by and I explained to him my total dissatisfaction with the way the project was going. It should not have been a complicated job. The pool and all the options were taken from their showroom pools. I told him I would no longer have any communication with paddock Pools until the job is finished. The time it is taking to complete this pool is a joke. He said he was not there to refute the claims and that everything would be taken care of as soon as possible.
I e-mailed this letter to dghiz@paddockpools.net , eghiz@paddockpools.net , dreiter@paddockpools.net , ngraham@paddockpools.net , and dmoles@paddockpools.net .

Dear Sir,

I was hoping to have a pool for my family finished by last summer. So far I am very disappointed in the service that I have received. It is now in the 53rd week and after one year; I still have no pool to swim in. I have been extremely patient and have tried to work with Paddock Pools to complete this project. After many months of anguish, I have come to the realization that this pool may not be completed by this swimming season again. The biggest problem that has been plaguing this job from the beginning is that someone will come out and look over a problem and then do nothing to fix it in a timely manner. Several promised completion dates have come and gone. I have no more patience with Paddock Pools. I have been told the delays are due to the exploding construction in the Phoenix area. I do not care that Paddock Pools has other jobs. If the other jobs are more than a year out, then they may have precedence over mine and are welcome to complete those first. If there are no other jobs more than a year out, than mine must be considered a top priority and completed first. If Paddock is incapable of finishing this job, then I need to know so that I can make arrangements to have the pool finished by another qualified contractor at Paddock Pools expense.

The superintendent should already be aware of all the unfinished items. At this time there are several things not complete with the pool that I am aware of.

Things that are yet to be completed:
1. Stucco lifting from waterfall wall.
2. Color wheels not able to change separately.
3. Fiber optic controller not on remote and change color wheel separately.
4. Grout on water line tile.
5. Concrete riser for wok pot # 3 fiber optics not finished.
6. Wok pot lines plugged and do not spray correctly.
7. Diving board set crooked.
8. Gauge for waterfall pump broken.
9. Water leak at Jandy valve for one of the wok pots.
10. Deck lifting in deep end house side.
11. Refill planter with dirt.
12. Paint back wall pillion caps.
13. Stains and chips on deck.

The main reason I chose Paddock Pools was that I did not want to be the superintendent of the project. I was under the impression that Paddock Pools was the best pool builder in the Valley and would not need my daily supervision while under construction. After many months of daily communications with very little progress, I will no longer be in communication with Paddock Pools until this project is complete and they are ready to turn over the pool to me. At that time, a representative for me or I will inspect the pool and either accept or reject it.

This has been an extremely stressful year. The errors made during construction and poor management of this project has turned what should have been an exciting addition to our family life into a nightmare. My wife no longer wishes to talk, hear, or look at the pool until it is complete. I spent extra money to have a heater so we would be able to swim over the winter months as promised but my pool is still not completed. As you can probably tell, I am a little upset about the way this is turning out. What in your opinion should I do next?

A full detailed explanation of this project can be read at my website http://www.pool.n7gtj.com .

I received a reply from E. Ghiz stating he will give me a drop dead deadline on Monday.

Glue Job

Monday, March 27th, 2006

DSC00159Fiber optics under waterfall glued in. Looks like a glue job. I will have to rebuild the top of the wall so it has a cantilever edge like the rest of the pool to hide the sheer. I don’t trust Poco Verde to try and fix it. The fiber optic controller is not only the wrong one but was not installed per manufacturer’s instructions. It was placed below the water line of the wok pots, possibly allowing the water to flow from the wok pots back into the controller, shorting it out. He said that he would let the office know about the plugged wok pot bubblers. Also they need to have the electrician come out and wire the controller into the remote. The Jazz lights no longer sync.
DSC00164Person came by to fix the pool stains. Stains, also known as perma-dirt, are still visible. Rust spot near waterfall, several streaks down the sides of the pool where the water line tile bled down. Plaster has dirt embedded in it throughout the surface. They plastered it right before a dust storm.
Cody called and said he could not make it today, still no air for his tank. The main drain remains plugged.
I found where the stucco on the waterfall is separating from the wall. A crack has formed where the tile meets the stucco and is lifting away from the wall on both sides.
This week’s list:
1. Stucco lifting from waterfall wall.
2. Lighting color wheels won’t sync.
3. Color wheels not able to change separately.
4. Pool lighting will not sync with fiber optic lighting.
5. Fiber optic controller not on remote.
6. Fiber optic controller not an auto-sync.
7. Stains in plaster.
8. Stains and chips on deck.
9. Grout on water level tile.
10. No conduit in concrete riser for wok pot # 3 fiber optics.
11. Wok pot lines plugged and do not spray correctly.
12. Diving board set crooked.
13. Gauges for cleaning system rusted.
14. Gauges for pumps broken.
15. Main drain plugged.
16. Water leak at Jandy valve for one of the wok pots.
17. U/V, Salt controller, timer, mounting poles falling down.


Friday, March 24th, 2006

DSC00142The electrician was out and wired the pool lights. He replaced the F/X light with Jazz lights. They can now be turned off and on separately, but the colors have to be the same.
Cody was out and fixed the cleaning system, replaced two gauges, and tried to clear out the main drain. He will be back on Monday to pull the main drain and clean out the line that is plugged.
DSC00144Scott Dilliam came out to look over the progress. I showed him where the fiber optics is still not in conduit. I explained that the lights not being able to operate in sync or independently will be a problem. Fiberstars, the maker of Jazz Lights and the fiber optic system, has a controller that will operate the lights in sync and separate. He said if it could be done he will do it. Fiberstars offers a WPC-3 system that will control their lights and the pumps.
DSC00149Salt system added into pool plumbing. 19 bags of salt added to pool. They hung the controller for the salt system on the small electric conduit that the ozone generator, radio remote, and electrical service is hung on, causing the whole thing to sway in the breeze. Another thing I will have to fix.
Debbie Moles called and said that the fiber optics was done. I told her I had not seen anyone but would look. She called back and said they would be out today. Fiber optic controller, 6004, was placed and turned on. Debbie called and said that they would be back to finish the waterfall fiber optics on Saturday. Wok pot pipes are still blocked with dirt. Wok pot pipes were cut down so they did not stick up out of the pots. The light controller is not an auto sync version as discussed on many occasions. Maybe they will figure it out on their own this time.


Monday, March 20th, 2006

Tile was cut below the water sheer to allow fiber optic placement. Electrician called, they will be out at 7:30am to change both pool lights.


Saturday, March 4th, 2006

Poco Verde worked on waterfall.


Tuesday, February 28th, 2006

Poco Verde finished painting outside wall, still not capped and rebar sticking out the top.


Wednesday, February 22nd, 2006

Debbie Moles called and said that they are ready to plaster. She wants me to sign an addendum stating that everything is fine. She said that Scott had been out and the cracks are just surface cracks, nothing to worry about. I asked if he was looking at the same ones I saw. She will get back to me on this. I also told her about the water bib in the back that no longer works and that the construction crew has been using the neighbor’s water for their work. She stated that the fiber optics line for wok pot 3 will be put into flex conduit. They did not like to use flex due to it is hard to run the line inside it. (Like being poured inside concrete is easier to pull?) I e-mailed Debbie Moles the pictures of the cracks I saw.

I am sending you a couple pictures of the cracks I talked with you about on Wednesday. They are located on each side of the waterfall, flanking the sides of the tile.

The back hose bib that is connected to the automatic fill system is dead. I have not checked to see if it is the hose bib itself or if there is no water to that line anymore.

I also noticed where the waterfall meets the pool, the deck has chipped and cracked. I know these will be taken care of later when they come to finish the deck but I just wanted you to be aware of them.
So as I see it we are currently going to wait on the fiber optics for both the water sheer and the wok pot till after the pool has been plastered and filled. Then the deck and the wok pot base can be repaired, gate for equipment area re-hung, exterior yard wall capped and finished, planter refilled with dirt, salt system added, pressure gauge on cleaning system repaired, diving board, Jazz lighting controller, fiber optic controller and illuminator, and remote light/pump controller, will be installed at a later date barring any other problems don’t pop up.

Day 26 of contract

Monday, February 13th, 2006

Wok pot bases textured and painted.


Friday, February 10th, 2006

They were out to fill in the lines on the wok pot bases. George Smith was out to clean the interior of the pool.

Day 20 of contract

Monday, February 6th, 2006

Front face of waterfall tiled. Side wall is almost complete. Tile sits flush with water sheer. There is no place for the fiber optics to mount.
“The Fiberstars Waterfall Light Bar can be installed
before or after the fall is installed. Note: Installation
of light bar on radius falls before the fall is installed is
recommended. Making sure the bevel on the
light bar track is angling away from the pool wall,
toward the back of the water (see Fig. 2). Simply
attach the light bar to the fall using clear PVC cement.
Be careful not to obstruct the water flow with the light
bar track or PVC cement. Pull fiber through the conduit
at the waterfall back to the illuminator location.
Important! On sheer falls there must be
1 1/8” between the finished tile and the front lip
of the fall. On Rain falls there must be 1 5/8”
clearance for installation of light bar.”

None of these instructions were followed as the water sheer is flush with the tile. These instructions were taken from Fiberstars website, http://www.fiberstars.com.


Saturday, February 4th, 2006

Side wall footer poured. Work on tile on top of planter.

Remove Wall

Wednesday, February 1st, 2006

Stucco waterfall. Remove side yard wall. Attempt to repair line in wok pot bases. They accented the concrete pour line in the wok pot bases instead of filling it in.


Tuesday, January 31st, 2006

Work on planter, waterproof interior.

Set Sheer

Monday, January 30th, 2006

Set water sheer.

Day 12 of contract

Sunday, January 29th, 2006

Worked on planter.


Friday, January 27th, 2006

Worked on planter.

Week 44

Thursday, January 26th, 2006

Started on the planter.


Wednesday, January 25th, 2006

2:30pm a crew arrived to work on wok pots and lowering pool water pipes. Only the broken pipes were lowered. Crew left at 3:45pm. Debbie Moles called and I told her about the pipes. She called Scott and they are going to run the pipes thru the footer. Tomorrow Poco Verde will be out to pour the footer and start on the planter Wednesday.

Day 6 of contract

Monday, January 23rd, 2006

Poco Verde called and told us that they were going to try and file for the wall permit today. Debbie Moles called and said that the plumbers would be out Thursday to set the sheer. Footer for the planter was dug by Poco Verde. Several pipes for the pool were broken when the footer was dug down to proper depth. Pipes are about 6” below the ground and the footer will now go over and around the plastic pipes.


Friday, January 20th, 2006

Decking cut where planter is supposed to go.


Wednesday, January 18th, 2006

Poco Verde arrived and started demolition on planter. They removed all 4 walls of the planter including the water sheer. Talked with Debbie and she said that they needed to start over with all 4 walls. I also told her that it looked as if they hit some of the pool water lines that were under the planter.

Week 41

Thursday, January 5th, 2006

Work on back wall starts. Scott Dilliam called and wanted to know if I had spoken with the neighbors about the wall. I told him that I had explained to Debbie Moles I was not going to make promises I did not know if I could keep.


Friday, December 16th, 2005

Wok pots were filled with river rocks.

Week 38

Thursday, December 15th, 2005

Wok pots set and plumbed with water and lights. The pipes are not centered in the pots. It looks as if there was a problem with one of the pipes in the cleaning system as there is a hole in the pool shell around one of the pipes. Waterfall tile is grouted.


Tuesday, December 13th, 2005

Permadeck continued working on re-coloring the deck above the waterline tile and below the wok pot bases. Debbie Moles called to check status. Chris with Poco Verde stopped by. He said they sealed the planter, and were getting ready to set the wok pots. We talked about leaving the water-fill for the pots straight up for the bubblers in the pots. He said they would just put rock in the bottom to hide the epoxy seal.


Monday, December 12th, 2005

Permadeck started on re-coloring the deck above the waterline tile and below the wok pot bases. Electricians wired pool equipment. Planter was painted and filled with dirt.

Wrong Pots

Friday, December 9th, 2005

I told Poco Verde about the waterline tile, and they said they would cut it out of their way when they place the saltio tile across the top. I met with the permadeck repair that was out to recolor the area replaced by grout. He agreed that the grout would not last long. He had to talk with his department before proceeding. Bob Owens from Poco Verde called and said the wok pots were wrong and it would be the end of the month before new ones could be made. He was going to check and see if an alternative color pot could be found. Debbie Moles called and I told her about the grout used for the deck, no water proofing in planter, wok pots and wok pot tier seam. She talked with Scott Dilliam and he assured her that it was not grout but was just covered in some grout and it was hard as rock. She also said that Poco Verde was able to find the right wok pots and would be installing them today. The seam would be ground down early next week and then filled with permadeck.

Week 37

Thursday, December 8th, 2005

Debbie Moles called to check status. They started on the tile for the waterfall face. Wrought iron fence panels were placed and welded in. Tile on the waterfall was placed all the way to the top of the waterfall on both sides of the sheer, leaving no room for the saltio tile across the top.

Random Tile

Wednesday, December 7th, 2005

They started on cutting in the random tile along the waterline. Wrought iron fence posts were concreted in. Saltio tile across the waterfall planter started.

Sheer Raised

Monday, December 5th, 2005

Debbie Moles called to check status but I had not been home yet to see if anyone had been working. Water sheer raised and capped by sheer installers. The tile gap between the wok pot bases and the waterline tile was filled in with approximately 1” of tile grout. It was then shaped to look like the permadeck.

Week 36

Thursday, December 1st, 2005

Poco Verde worked on the waterfall, removing the top row of bricks above the water sheer.


Wednesday, November 16th, 2005

Poco Verde worked on planter.


Tuesday, November 15th, 2005

Poco Verde worked on planter.
I spoke with Debbie Moles and she said that the fiber optic people would be out this week to finish up their area. Tile should be ready to install by Friday.

Week 33

Friday, November 11th, 2005

Poco Verde started to work on planter.

Week 32

Thursday, November 3rd, 2005

Pool deck work continues.
I met with Scott and Chris at 1:00pm. I gave him the list of concerns. Poco Verde is going to remove the top row of blocks and create a 5” fascia to match the pool edge. This will give him the needed concrete above the sheer and he will not have to remove the sheer, possibly damaging it. He is also going to repaint the waterfall to something less white, and seal the planter. Scott will have them fix the concrete lines showing on the pot risers. He also assured me that the lighting fixtures will be straightened before they are complete. The fiber optic conduit in the waterfall will be cut and capped; new ones will be installed correctly. Poco Verde will be out Monday to start work.


Wednesday, November 2nd, 2005

Pool deck work continues. Debbie Moles called and said that Scott Dilliam would be out Thursday at 1:00pm.


Tuesday, November 1st, 2005

Pool deck work continues.

Start Deck

Monday, October 31st, 2005

Debbie Moles called at 12:30pm and said that she had spoken with Scott Dilliam. He will call her with a time that we can meet and try and settle the problems. 1:00pm the decking people arrived to start on the pool deck.


Tuesday, October 25th, 2005

Work on the wall continues. Tiles along the top of the walls are cut to wall thickness. Does not look anything like the original pictures where full tiles were across the top of the planter and 2 rows of tile along the top of the waterfall.


Monday, October 24th, 2005

Work on the wall continues. They are placing tile along the top of the planter. Tiles are wider than planter wall and are breaking where unsupported. I noticed that all the interior pool pipes had been cut and cemented in.


Friday, October 21st, 2005

Debbie Moles called at 10:05am and said that she had spoken with Scott Dilliam about the wall. He agreed that it was crooked and that you could still see the crack. She said they should have replaced it back when it was first noticed. I told her about the rain waterfall sitting on top the wall and the electrical conduit was too low. I will leave a copy of the instructions on the water feature. She will let Scott know on Monday.
Poco Verde worked on the wall again today. They placed a row of bricks on top of the waterfall. Now I am more confused than ever. To repair the crack, they cut out the top of the wall and added a piece of rebar along the top, then filled it back in so the crack would not widen further.


Sunday, October 9th, 2005

Wall partially reassembled. Next-door neighbor’s extra wall almost completed. I guess he paid cash under the table.

Second tier

Wednesday, October 5th, 2005

Second tier on wok pot base completed.


Friday, September 30th, 2005

Deck was poured.

Week 27

Thursday, September 29th, 2005

Work on forming deck and wok pot areas.
9:00am Debbie Moles called to ask about progress. I told her that the framers had just left. I told her about the planter wall being stuccoed but still made of miscellaneous bricks. I also mentioned that the planter wall looked straight if you were really drunk. The pool heater still leaked, and the pump pads were still sunk in the dirt.
I did notice that the planter had been partially filled with dirt even though it had not been fully sealed. This raises future problems of water from the planter exiting thru the waterfall area.


Wednesday, September 28th, 2005

Work on forming deck and wok pot areas.


Tuesday, September 27th, 2005

Poco Verde continues to work on planter. Fiber optics conduit run, stubbed up on wrong side of wall.


Monday, September 26th, 2005

Poco Verde continues to work on planter.


Friday, September 23rd, 2005

I met with Lloyd Wilson at 9:30am. He marked out where the deck is supposed to end. He marked out the walkway from the patio to the deck, leaving 6” gaps on both sides of walkway, between patio and walkway, and walkway to deck. We discussed the back wall of planter. He also noticed it was not straight. He is going to have Poco Verde replace the wing wall made of ½ bricks, and the wall height should be 5” to match the existing wall. The opposite side wing wall will be deleted. Poco Verde will also fill the gaps in the blocks forming the planter. He also mentioned lowering the deck cap from 5” to 4” on the wok pot bases. I told him I would prefer leaving it at 5” to match the rest of the pool. He said the fiber optic people should be out Monday or Tuesday to sleeve. He also noted that none of the plumbing has been repaired as of yet. Debbie Moles called 11:05am, checking on how things are. She will call on Wednesday to check back.
12:00 noon Poco Verde was out to work on the wall and stucco. I told the one guy there that the wall needs to be even with the existing wall. He did not know this. I tried to explain that the wing wall they had put up was going to be redone, I don’t think he understood. Looking at the back planter wall you can see how it bows down in the center.


Wednesday, September 21st, 2005

Called Lloyd Wilson at 7:15am and told him about the waterfall/wall concerns. He said he would come by and look at it. He came by about 9:30am.
At 9:10am Mike with Poco Verde called and left a message that they would not be out today due to a funeral.
Debbie Moles called at 11:22am and said that they would come by and form the deck today and pour on Monday. My wife told her she may need to talk with Lloyd first.
1:00pm a crew arrived to grade the deck area. They formed deck area short. Per plan shows deck out to the edge of the fireplace so that the security gate would bolt to the house. Deck stops in the middle of a window as framed now. Sidewalk from deck to existing patio was not framed as discussed on August 15, 2005. It was not listed on their plan.


Tuesday, September 20th, 2005

Poco Verde stuccoes part of the waterfall. No block work done.
Waterfall only measures 32 inches, not the 36 inches called for in the plan. Back wall of the waterfall measures only 4’, 5’ is per plan, might not be done yet.

Did they Show Up?

Monday, September 19th, 2005

Poco Verde worked on waterfall. I have several concerns about the waterfall/planter. First are all the gaps in the block. It is a planter full of dirt and will be irrigated. This will leak out into the stucco exterior. Second, looking at the back of the waterfall, it seems to be sagging in the middle. I checked level and it is off. Third is the stacking of the block. The block on the side of the planter is not staggered in some areas, leaving a weak area in the retaining wall. Since dirt and plants will be above the weak area, I see a potential failure in the future.

Nancy Graham at Paddock called to see if Poco had shown up today. They did this afternoon but when I looked out at 2pm they were gone.
Nancy is going to be gone the rest of the week so Debbie Moles will be following up on this for her. Poco is supposed to finish this week with the water features so that the deck can be poured on the 26th. But that can’t happen unless Poco finishes. Debbie will be checking in mid week to make sure Poco is showing up.

Week 25

Thursday, September 15th, 2005

Poco Verde worked on waterfall.

936 hours late

Wednesday, September 14th, 2005

Poco Verde completed backyard wall, only 936 hours late from the time promised. They started on the waterfall feature. I noticed they did not continue the rear of the waterfall from existing back wall as shown in the overview picture and discussed on September 13, 2005 with Craig and Lloyd.


Tuesday, September 13th, 2005

I met with Lloyd Wilson at 8:15am. I showed him the sinking pumps, missing planter foundation, and leaking heater. He would have someone out to fix the heater and see if they can level the pumps. He said Poco Verde would be out today to start on the wall. Poco would paint the wall because they were using standard bricks. He painted where the back planter wall would be located. The fiber optic people came by to look over the project. They will run their conduit, and then after all is done, set the illuminator and controls.
12:00pm, met with Craig from Poco Verde. We discussed painting the wall to match the house since it needed to be painted anyway. They started digging the foundation for the wall and removal of the unneeded foundation already poured. We went over the placement of the rear wall for the planter. The 5’ tall wall meets the existing back wall and extends past the planter, centering the 3’ planter. I gave him a copy of the overview picture. He said they should have the backyard wall done today or tomorrow securing the backyard.


Saturday, September 10th, 2005

10am. Heater was installed. Showed the installer where the pumps foundations were sinking and putting pressure on the pipes. He said he would let his boss know. Noticed water leaking from heater base around 4pm. Plumbing from heater to filter and pumps looks to be under stress, not straight out but forced into place, to fit existing pipe layout.


Wednesday, September 7th, 2005

6:00am. American Shotcrete arrived to shotcrete pool. Hoses ran from street thru front yard to back, entering thru south side of yard. Completed around 11:00am. Front yard torn up from pumping hose. I guess the 8’ RV entrance was too much trouble, didn’t want green grass anyway. Childs play pool full of wet cement left on north side of house, in RV drive.
10:30am. Tammy called and said to water the pool 3 times a day, plus needs next payment.
$17,626.20 Paid to main office in person.


Wednesday, August 31st, 2005

Footers for waterfall and side yard wall dug and poured. Waterfall footer did not include footer to existing back wall, only u-shaped. Side yard wall footer poured to even with front of house, past electrical service. No footer dug or poured from side wall to house.
4:00pm called Lloyd Wilson and left message about walls.


Monday, August 29th, 2005

Area for waterfall cleared out. Small footing dug for retaining wall and waterfall. Noticed footer for back wall of waterfall/planter did not go all the way across to the back yard wall. Only the planter had been cleared.


Monday, August 8th, 2005

Electricians put in panel and main pool lights.

Week 19

Thursday, August 4th, 2005

Rebar completed today. Still no fence.


Wednesday, August 3rd, 2005

The rebar people, 4 men crew, came at 9 am. They worked until around 12:00.
Mrs. Duffy called around 3:45 to see how things were going. I told her that the rebar people had been here this morning. She said that we had been released for the electric portion and that they should be here soon. After the electric was complete, Lloyd would come and inspect it, then call for a city inspection. After that it would be gunnite.
I mentioned that the fence was still not up and that I was concerned that the rebar was just sitting there in the pool and there was no way to keep the neighborhood kids out of our backyard. Mrs. Duffy said that she would get right on Poco Verde and have that fence back up within 48 hours.


Saturday, July 30th, 2005

11:00am Plumbers arrived to plumb pool. 5:00pm left for the day.

Week 18

Friday, July 29th, 2005

9:30am Plumbers arrived to plumb pool. 7:30pm left for the day.

No Show

Wednesday, July 27th, 2005

I took off work to meet with new superintendent and wall contractor. Neither showed up as expected.

Finished Digging

Monday, July 25th, 2005

Finished digging pool. 12:00 noon. No extra dirt left behind as discussed with Mike Maez on 07-20-2005 needed for the planter and yard leveling. Excavation finished today, so pool completion date is 12 weeks from today. October 17, 2005 should be completion date. Construction on the exterior wall was not started as stated on 07-18-2005 by Nancy Graham.


Saturday, July 23rd, 2005

Continue digging. About 3/4 done.

Week 17

Friday, July 22nd, 2005

6:30am Excavation crew arrived. Started on deep end.


Monday, July 18th, 2005

11:30am Called Paddock Pools. David Reiter is out of town.
Called Shirley Thompson. She is out for the day.
Called Mike Maez. Left message.
Called Michael Duffy. Left message.
Called Nancy Graham – quality assurance. Left message.

2:00pm Called Nancy Graham again. Left another message.

2:15pm transferred to Lisa. She said Poco Verde shows the wall to be completed by 07-18-2005, today. She is calling them to find out when it will be completed and call me back. They did not receive the plans from engineering until mid June. The original holdup was from paperwork and permits in the beginning.

2:38pm Bob Owens from Poco Verde called. He has no paperwork releasing funds for the project. Collecting info on the job, was wondering if we were to pay direct. He did not show adding the wall that was removed. He also had questions about the wall surfaces and tile. I reminded him the waterfall needed to be a retaining wall.

2:58 Nancy Graham called. Said Poco Verde has all paperwork needed to start. Will have wall started Monday 07-25-2005. I requested a schedule in writing on when the pool is to be completed. She will get me a copy ASAP. She noted they have been very busy and demand is high. Pool should take 12 weeks to complete. She said we had requested that the wall be installed before digging, I told her that was not the case, and just that it would be easier for Poco Verde to rebuild the wall before the hole was dug.

4:12pm Nancy Graham called with schedule. 07-19-2005 – will be out to re-lay the line. 07-20-2005 – Mike Maez will be out to check layout. 07-22-2005 – excavating will begin. 07-25-2005 – Poco Verde will be out to put back up the wall. Once excavating is complete, poll will be finished in 12 weeks. She is e-mailing me a copy of the schedule.

Received e-mail from Nancy Graham:

I would like to thank you for your on going patience and also apologize for the delays, we want to build you a beautiful pool that you and your family will be proud of for years to come.

I would like to go over the schedule with you at this time. I will give you a time line it is a tentative time line pending any weather, permit delays.

We will re-lay the pool out on 07/19/05
Mike Maez with do a layout check on 07/20/05
excavation on 07/22/05
wall put back up on 07/25/05

at that point it will be released for the next phases, please be aware that there could be several days between each phase each coordinator will schedule the next phase please refer to your construction guide if you have any questions, please allow 12 weeks from the date we excavate this pool for the completion. If we do not meet complete your pool within that time we will penalize ourselves $50.00 each day we go past the 12-weeks with a maximum of $250.00 will be awarded to you in a gift certificate.

This is our way of showing our commitment and dedication to you. I will check with you during the process and appreciate your on going patience.



Week 16

Friday, July 15th, 2005

4:35pm Left message for David Reiter. Yard is still not secured, have not heard from anyone about the progress. Pool layout lines are fading. I do not see how construction will be completed by the middle of August.

Week 13

Thursday, June 23rd, 2005

Trees and fence removed. Had difficulty removing fence and had to go thru front yard with backhoe to try another angle to pull footer. Leaving 2 tire track trenches and breaking several irrigation pipes in the front yard.

Tree Removal

Wednesday, June 22nd, 2005

Partial removal of fence and trees by a Paddock sub-contractor.


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