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My Paddock Pool Sucks » Wall

Wall

Tuesday, February 28th, 2006

Poco Verde finished painting outside wall, still not capped and rebar sticking out the top.

Call

Wednesday, February 8th, 2006

Debbie Moles called and said that everything should be finished by Tuesday. Poco Verde cleaned up and finished their work on the planter. They are waiting for final inspection on the wall. They should be out to start on the wok pots next. She said that if I wanted, Poco Verde would refill the planter with dirt in a couple weeks. The fiber optics is set for Friday. I told her about the sheer not having the lip to mount the optics on. She will confirm this with Scott. Scott is working on the sheer lip and plans to cut the tile back.

Look Over Job

Tuesday, February 7th, 2006

Chris with Poco Verde stopped by to look over the job. He asked what color for the wall. I told him an off white would due. I asked him not to fill the planter with dirt; I would take care of it. He said that he called for final inspection on the outside wall. He would be done in a day or two. He just wants to clean up and backfill once inspected. He plans on working on the wok pots this week.

Planter

Saturday, February 4th, 2006

Side wall footer poured. Work on tile on top of planter.

Fail

Friday, February 3rd, 2006

Debbie Moles called and said the lines were going to be decked over and would be flat when finished. She stated that Poco Verde would be working this weekend. Side wall footer failed first inspection. Planter top tile started.

Week 45

Thursday, February 2nd, 2006

Side wall footer dug. Debbie Moles called. I told her about the accent line in the wok pots.

Remove Wall

Wednesday, February 1st, 2006

Stucco waterfall. Remove side yard wall. Attempt to repair line in wok pot bases. They accented the concrete pour line in the wok pot bases instead of filling it in.

Week 41

Thursday, January 5th, 2006

Work on back wall starts. Scott Dilliam called and wanted to know if I had spoken with the neighbors about the wall. I told him that I had explained to Debbie Moles I was not going to make promises I did not know if I could keep.

No Permit Needed

Wednesday, January 4th, 2006

Debbie Moles called to check status. No one has been here. She said that a permit was not required for the wall on the south side, but will make sure.

Permits?

Tuesday, January 3rd, 2006

Debbie Moles called to check status. She said that the raising of the back wall shall be complete by Friday. I asked her about the wall that was moved on the south side of the house, and if permits were ever secured for the job. I told her that the footing on that wall were not to Gilbert AZ. code.

Week 39

Thursday, December 22nd, 2005

Debbie Moles called and I told her that I was not going to contact the neighbors about the wall, due to I can not make promises on Paddocks behalf. She said that was fine and would get in touch with Scott.

Merry Christmas

Wednesday, December 21st, 2005

Debbie Moles called to check status. I expressed to her how I thought the pool was coming along. I am extremely disappointed in the progress of the pool. We are no closer to finishing this project than we were 2 weeks ago. She would have Scott call me. A wall sub-contractor stopped by to take measurements for 2 sections of wall and 3 pillions. I told the sub that just 2 sections of raised wall in the middle of the fence run would look stupid, and he agreed. Scott Dilliam called and said that the city inspector had some issues. He had already made repairs to the heater and was working on the back wall. He stated that he had talked with the sub and that he would take the wall up 2 rows from the existing wall all the way down to the area past where the inspector had indicated. The wall would be taken care of by Paddock at no additional cost to me. He said that I should talk with the neighbor and see if it was ok with them to raise the wall.
Chris from Poco Verde stopped by to look at the wok pot fountain pipes. He said that he did not think they could be straightened due to the pipes entering the pots at the wrong area. He dropped off a one year warranty on work they performed.
Complaint filed with the Arizona Registrar of Contractors.
Complaint # M06-1230 and M06-1231

Wall

Friday, October 28th, 2005

Work on the wall continues. They painted the planter walls. Spoke with Debbie Moles about 4:00pm. I told her about the waterfall being too low and she said that the original pictures from Paddock where artist concept pictures and may not be exactly what is installed. Told her I would like to meet with her and or Scott Dilliam to discuss the planter waterfall. She would get a hold of Scott and let him know.

The Wall

Wednesday, October 26th, 2005

Work on the wall continues. Backyard interior wall that Poco Verde replaced was painted white.
Talked with Debbie Moles and told her about my concerns on the uneven planter wall. She called back around 1:40 and said that Scott Dilliam and Chris from Poco Verde would be out around 2:30 to 3:30 to discuss the problem with me.
At 2:30 Poco Verde showed up and I showed him the drawing I had verses the current layout. The equipment wall not level, tile only 8” wide on the side wall tops, the waterfall 1 brick row below the top, the fiber conduit way below the waterfall, and that the planter had not been fully sealed. He said they would seal the planter today, talk with Scott about the placement of the waterfall and conduit, and level the top of the equipment wall with stucco. Redo the stucco on the planter before painting it and then painting it around Friday. He said that Poco Verde would warrantee the wall from further cracking, and if it did crack they would repair it. I asked for this in writing and he said he would get me a copy. He said he would have to check his drawings about the tile widths, capping the planter walls. The side caps were 8”, the same thickness as the bricks, and could not be larger due to the tile being too brittle to hang over. As for the waterfall cap, he could credit the cost if his drawings showed 2 rows. I told him I prefer 2 rows of tile as in the drawing I have. He was waiting for the fiber optics to be plumbed before he can set the wok pots.
An email showing the orig. pool layout pictures and current design was sent to Debbie Moles, at 4:00pm. :
Pictures 001, 002, and 003 are the original design pictures I received when we purchased the pool on March 26, 2005.
Picture pool was altered to the way it needed to be built due to diving pool specs, fitting it into yard, and visual appeal. Mr. Anderson and I reviewed the final plan on April 15, 2005.
Picture DSC00001, DSC00010, and DSC00011 Show the current progress.
Picture DSC00001 shows a couple of things. First the waterfall front does not continue onto the deck as shown in picture 001, where the tile lines up with the pool deck tile line. At this point I could live with that. The unevenness of the back wall.
Picture DSC00010 shows the tile layout. The side tile has been cut to wall thickness. The waterfall tile has not been cut yet.
Picture DSC00011 shows the waterfall is set too low into the wall. The water was to look as if it was just blow the tile. The electrical conduit is way to far from the sheer. Instructions for placing the lightbar can be found here:
http://www.fiberstars.com/assets/ps/waterfeas/WaterfallLightBarInstallManual.pdf
If you need anything please feel free to contact me.

Thank you,

Wall

Tuesday, October 25th, 2005

Work on the wall continues. Tiles along the top of the walls are cut to wall thickness. Does not look anything like the original pictures where full tiles were across the top of the planter and 2 rows of tile along the top of the waterfall.

Wall

Monday, October 24th, 2005

Work on the wall continues. They are placing tile along the top of the planter. Tiles are wider than planter wall and are breaking where unsupported. I noticed that all the interior pool pipes had been cut and cemented in.

Crack

Friday, October 21st, 2005

Debbie Moles called at 10:05am and said that she had spoken with Scott Dilliam about the wall. He agreed that it was crooked and that you could still see the crack. She said they should have replaced it back when it was first noticed. I told her about the rain waterfall sitting on top the wall and the electrical conduit was too low. I will leave a copy of the instructions on the water feature. She will let Scott know on Monday.
Poco Verde worked on the wall again today. They placed a row of bricks on top of the waterfall. Now I am more confused than ever. To repair the crack, they cut out the top of the wall and added a piece of rebar along the top, then filled it back in so the crack would not widen further.

Week 30

Thursday, October 20th, 2005

I was away on vacation from Oct. 16 till Oct. 19. It looks as if they attempted to finish the planter rear wall. I hope they don’t think it is finished as it still is not a level wall. The light fixtures in the pool are installed, crooked with gaps, but installed. The heater has been re-plumbed, looks better but the pipes still enter at an angle. Larger pump for the waterfall installed. Waterfall sheer placed and plumbed. Pool and area cleaned up and most of the trash removed. I received an e-mail from Cori Johnson on Oct. 17, 2005:
Good Morning Mr. and Mrs. X –

This e-mail is to notify you that your pool has moved over from Jillian’s desk to Anna Cota’s for the next stage of construction. This morning I did release you for your interior and exterior clean-up and you can expect them either tomorrow (Tues. 10/18) or Wednesday (10/19).
If you have any questions, feel free to write back with them or you can call me on my direct line.

Have a nice day,
Cori
Sometime during the afternoon, the front of the waterfall was completed. With this done I noticed the electrical conduit for the fiber optics is too low. As per Fiberstars instructions:
“The conduit should placed so the top of the hole in the conduit is even with the bottom of the waterfall lip.”
This was not done. I am also concerned that the waterfall is not a rain waterfall as expected, but a sheer descent.

Week 29

Thursday, October 13th, 2005

Debbie Moles called at 11:30am and said Lloyd Wilson was being replaced by Scott Dilliam for now. I told her about the water seeping into the pool from the planter. She said Scott would be out soon to look over the project. She also said Poco Verde was waiting for ‘sheening’ (sheer?) till the top cap could be placed on the wall and that was why the last brick has not been placed.
I met with Lloyd Wilson and Scott Dilliam at 1:15pm. I asked about the top of the wok pedestals being covered with decking and stamped like tile. He said that was the plan. Lloyd said they had to upgrade the waterfall pump to a 2 ½ hp due to the size. He said they were going to float the decking in front of the wok pot pedestals to eliminate the gap in the tile. Poco Verde told him that they could straighten out the wall with stucco. Scott is going to meet with them to discuss what they are going to do about the wall. Heat pump still needs to be connected, pump bases need to be sturdy, fiber optic for wok pots and sheer all still need to be addressed. I was told that the farthest run for fiber optic was about 35 feet and the illuminator could not be moved. He asked about the self closing gates. I reminded him that Paddock was to supply the wrought iron fence and gate. Lloyd was concerned about the 5’ fence requirement since the wok pedestals were close to the common wall. But since we are in Gilbert it should not be a problem.

Call

Wednesday, October 12th, 2005

Debbie Moles called and said she would contact Poco Verde since no work had been done on the wall.

Wall Call

Tuesday, October 11th, 2005

Debbie Moles called about the wall. I told her it is still not completed. A crack developed from top to bottom, just right of the planter. It looks as if it had been repaired, or at least attempted.

Wall

Sunday, October 9th, 2005

Wall partially reassembled. Next-door neighbor’s extra wall almost completed. I guess he paid cash under the table.

Tile Tomorrow?

Friday, October 7th, 2005

I met with Lloyd Wilson at 9:30am. I told him about the tile only having one color. He checked the plans and confirmed it was to have a random tile approximately every 3 feet. He said he would have them add it. If I wanted to leave it one solid color tile I could contact the salesman, and they could credit the cost of the second tile. I decided we would go with the original plan due to I want nothing to do with the sales end of it anymore. He said the tile on the raised bases needed to be redone due to a large gap at the top of the bases. Poco Verde was to be out with the wok pots so that could be done. Fiber optic illuminator had to stay on the outside of the pool equipment wall due to fiber length constraints.
3:00pm Debbie Moles called and said Poco Verde would be by to work on wall tomorrow. I told her they had started on it today. They had removed the top 2 rows of bricks on half the wall. She was also under the impression they were to replace the wall, not just straighten the top rows. Lloyd Wilson assured her the wall would be perfect when completed. I also mentioned to her that the tile people had broken off a chunk of deck at the first wok pot base, and that the planter was still not sealed correctly. I had spoken with the man from Poco Verde that is working on the wall, he stated that the planter was all sealed and he was returning tomorrow to tile. I am unsure of what he is going to tile since nothing is correct enough to tile yet.

Week 28

Thursday, October 6th, 2005

Debbie Moles called and said Poco Verde would be by to work on wall soon. Tile on the raised wok pot and pool perimeter started. One color tile only, second color, randomly placed tile, nowhere to be found.

Week 27

Thursday, September 29th, 2005

Work on forming deck and wok pot areas.
9:00am Debbie Moles called to ask about progress. I told her that the framers had just left. I told her about the planter wall being stuccoed but still made of miscellaneous bricks. I also mentioned that the planter wall looked straight if you were really drunk. The pool heater still leaked, and the pump pads were still sunk in the dirt.
I did notice that the planter had been partially filled with dirt even though it had not been fully sealed. This raises future problems of water from the planter exiting thru the waterfall area.

Understand

Friday, September 23rd, 2005

I met with Lloyd Wilson at 9:30am. He marked out where the deck is supposed to end. He marked out the walkway from the patio to the deck, leaving 6” gaps on both sides of walkway, between patio and walkway, and walkway to deck. We discussed the back wall of planter. He also noticed it was not straight. He is going to have Poco Verde replace the wing wall made of ½ bricks, and the wall height should be 5” to match the existing wall. The opposite side wing wall will be deleted. Poco Verde will also fill the gaps in the blocks forming the planter. He also mentioned lowering the deck cap from 5” to 4” on the wok pot bases. I told him I would prefer leaving it at 5” to match the rest of the pool. He said the fiber optic people should be out Monday or Tuesday to sleeve. He also noted that none of the plumbing has been repaired as of yet. Debbie Moles called 11:05am, checking on how things are. She will call on Wednesday to check back.
12:00 noon Poco Verde was out to work on the wall and stucco. I told the one guy there that the wall needs to be even with the existing wall. He did not know this. I tried to explain that the wing wall they had put up was going to be redone, I don’t think he understood. Looking at the back planter wall you can see how it bows down in the center.

Wall?

Monday, September 12th, 2005

At 1:30, Bob from Poco called my wife. He said that they can’t find matching bricks for the fence. She told him that he would have to talk with David on his cell number about that.
At 2:00, Nancy Graham from Paddock called. She was returning David’s call from last week. She had talked with Bob about the fence and was told that they would be out tomorrow to start work on the fence, the water fall and the water pot walls. She wasn’t sure how long that would take to complete. But that we couldn’t do any additional work until it was completed. She thought that the fiber optics would be next and then the cool decking and tile.
She then called Lloyd to confirm that Poco was starting tomorrow. Lloyd and Bob are supposed to meet at our house tomorrow to go over the work one more time.
She will call me on Friday to check on the progress.

1:40pm Bob Owens called to inform me that the block would not match the old wall. He said they could get a block that closely matches or paint it to match if needed. I told him that would be fine. He said that he was told that some of the footings were incorrectly poured. He also stated that they would be out on Tuesday to meet with Lloyd Wilson and make sure of the wall and water feature placement. I mentioned that I had been told the wall would have been done much sooner. He said the paperwork was received only a month or so ago and they usually wait till the pool is poured.

Week 24

Friday, September 9th, 2005

9:10am Called Nancy Graham – quality assurance. I left a message about the wall never being completed.
9:20am Called Lloyd Wilson and asked when Poco Verde was going to complete wall. He said he had tried to contact Mike Stevens to meet with them and make sure everyone was on the same page. He would call them again and find out when they would complete the wall.

Week 23

Thursday, September 1st, 2005

9:00am. Lloyd Wilson called about the walls. He said he would talk to Poco Verde.

Footers

Wednesday, August 31st, 2005

Footers for waterfall and side yard wall dug and poured. Waterfall footer did not include footer to existing back wall, only u-shaped. Side yard wall footer poured to even with front of house, past electrical service. No footer dug or poured from side wall to house.
4:00pm called Lloyd Wilson and left message about walls.

Planter

Monday, August 29th, 2005

Area for waterfall cleared out. Small footing dug for retaining wall and waterfall. Noticed footer for back wall of waterfall/planter did not go all the way across to the back yard wall. Only the planter had been cleared.

Week 22

Saturday, August 27th, 2005

4:00pm Home Depot delivered 8x8x16 block and mortar.

Week 20

Monday, August 15th, 2005

I met with Lloyd Wilson around 9:00am at the house. He marked the location for the wall to be replaced. Poco Verde would be out soon to replace it. I had some questions about the rebar in the steps, and wok pot area. The steps were fine but the wok pot drawing he had did not show the 2 tier set up. Along the back wall is +12 then +6 for the wok pot fountain, and +6 for the planter pot behind the wok pot. We discussed wok pot bases. Bases are to be concrete decking material and Saltillo topped, with waterline tile face. The waterfall will be capped with decorative cap, due to cracking from block construction, and then stamped with Saltillo. Waterfall will be faced with waterline tile and random pattern. Waterline tile is to include random deco tile, same as waterfall face. Waterfall retaining wall rebar was placed in the wrong location, will be moved to the waterfall and not along the wok pots. Waterfall needs to be shotcreted so waterline tile can be added to face, but no waterfall has been made yet. I mentioned that no heater had been installed when the electricians were here. He marked the location for the heater near the pumps. He said the salt system, and fiber optics would be installed at a later date also. Passed electrical inspection on 8-12-05. The walkway from the patio to deck was still not in the drawing and resurfacing the patio was unclear. He noted both items. Expressed my dissatisfaction with the whole project and miscommunications between Paddock, their subs, and myself.

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